Gaming on Kikiya should always be fun — never stressful. We've built a full set of responsible gaming tools so every Bangladesh player can set their own limits, take breaks, and get help whenever they need it.
Answer honestly — this is just for you.
If you answered yes to any of these, Kikiya's responsible gaming tools are here to help. Scroll down to see what's available — or contact our support team right now.
Responsible gaming isn't a checkbox for us — it's built into the Kikiya platform from the ground up. Here's what we do to keep every player safe.
Set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately and can only be lowered — not raised — without a cooling-off period.
Choose how long you want each gaming session to last. When your time is up, Kikiya will notify you and give you the option to log out. It's a simple way to keep gaming in its proper place.
Need a short break? Set a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time your account is temporarily suspended and you won't be able to log in or place bets.
If you feel you need a longer break, Kikiya offers self-exclusion for periods of 6 months, 1 year, or permanently. During self-exclusion, your account is fully closed and you will not receive any marketing communications.
Set a maximum amount you're comfortable losing over a given period. Once your loss limit is reached, Kikiya will automatically prevent further betting until the limit period resets.
Enable regular pop-up reminders that show you how long you've been playing and how much you've spent in the current session. A quick reality check can make a big difference.
Responsible gaming means enjoying online betting and casino games as a form of entertainment — while keeping it firmly under control. At Kikiya, we believe that every player in Bangladesh deserves a gaming experience that is fun, fair, and safe. That means having the right tools, the right information, and the right support available whenever you need them.
Gambling is a leisure activity, not a way to make money or solve financial problems. The vast majority of Kikiya players enjoy the platform without any issues. But we also know that for a small number of people, gaming can become a problem — and when that happens, it's important to act early. That's why Kikiya has invested in a comprehensive responsible gaming programme that puts players in control at every step.
Our promise: Kikiya will never pressure you to play more, bet more, or ignore warning signs. Our responsible gaming tools are free, easy to use, and always available — no questions asked.
Responsible gaming at Kikiya covers everything from setting personal limits and taking breaks, to recognising the signs of problem gambling and accessing professional support. Whether you're a casual player or a regular, these tools are here for you.
Problem gambling can develop gradually and is not always easy to spot — especially when you're in the middle of it. Kikiya encourages all players to check in with themselves regularly. Here are some of the most common warning signs to watch out for:
If any of these sound familiar, please don't ignore it. Reach out to our support team at [email protected] or use the self-exclusion tool in your account settings. Getting help early makes a real difference.
Kikiya's platform monitors player activity for patterns that may indicate problem gambling. If our system flags unusual behaviour, our responsible gaming team may reach out to check in with you. This is not a punishment — it's part of our commitment to player welfare.
Kikiya provides a full suite of responsible gaming tools that every registered player can access for free at any time. These tools are designed to give you control over your gaming activity and help you stay within limits that work for your lifestyle and budget.
Cap how much you can deposit per day, week, or month. Limits take effect immediately when set and can only be reduced without a waiting period.
Set a maximum loss threshold for any given period. When reached, betting is automatically paused until the period resets.
Decide in advance how long each gaming session should last. You'll get a notification when your time is up.
Take a short break of 1 to 30 days. Your account is suspended during this time and reactivates automatically when the period ends.
Close your account for 6 months, 1 year, or permanently. All marketing is stopped and the account cannot be reopened during the exclusion period.
Regular pop-up reminders showing your session time and spend. A small nudge that helps you stay aware of how long you've been playing.
Setting responsible gaming limits on Kikiya takes less than two minutes. Here's how to do it step by step:
Go to kikiya.live and sign in with your registered email and password. If you don't have an account yet, register for free at /register.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section in your account settings. All available tools — deposit limits, loss limits, session limits, cool-off, and self-exclusion — are listed here.
Select the tool you want to use and enter your preferred limit or duration. Review the details carefully before confirming.
Click "Save" to apply your settings. Limits that reduce your activity take effect immediately. Limits that increase your activity require a 24-hour cooling-off period before they apply.
Need help? If you're having trouble finding the responsible gaming settings or want our team to set limits on your behalf, contact us at [email protected] and we'll take care of it for you.
Self-exclusion is the most powerful responsible gaming tool available on Kikiya. When you self-exclude, your account is fully closed for the duration you choose. You will not be able to log in, place bets, make deposits, or receive any promotional communications from Kikiya during this period.
You can request self-exclusion through your account settings under the Responsible Gaming section, or by contacting our support team directly at [email protected]. Self-exclusion requests are processed within 24 hours. Once confirmed, the exclusion takes effect immediately.
Important: If you self-exclude and then attempt to open a new account during the exclusion period, Kikiya will close the new account immediately. Please do not attempt to circumvent self-exclusion — it is there to protect you.
After a fixed-term self-exclusion period ends, your account will not automatically reactivate. You will need to contact our support team and confirm that you wish to resume playing. We may ask you to confirm that you have reflected on your gaming habits before reactivating your account.
Kikiya is strictly an 18+ platform. We take the protection of minors extremely seriously and have multiple layers of age verification in place to prevent underage gambling.
For parents and guardians: If you share a device with a minor, make sure your Kikiya account is always logged out when not in use. Consider using device-level parental controls to block access to gambling platforms. If you believe a minor has accessed a Kikiya account, contact us immediately at [email protected].
Most Kikiya players enjoy the platform without any issues. These practical tips will help you keep it that way:
If you're concerned about your own gambling or that of someone you know, please reach out. You don't have to be in crisis to ask for help — talking to someone early is always the right move.
Our responsible gaming support team is available 24/7. You can reach us by email at [email protected] or via the live chat feature on the Kikiya platform. When contacting us about a responsible gaming matter, use the subject line "Responsible Gaming" so your message is routed to the right team quickly.
When you contact Kikiya's responsible gaming team, here's what you can expect:
You are not alone. Problem gambling is more common than many people realise, and it is treatable. Reaching out is the first and most important step. Kikiya's team is here to support you — not to judge you.
For more information about your account, deposits, and withdrawals, visit our FAQ page. To review our full terms of service, visit our Terms and Conditions page.
Kikiya is built for players who want great entertainment without the stress. Register your free account today, set your limits from day one, and enjoy cricket betting, live casino, and arcade games — all on your own terms.
18+ only · Play responsibly · Tools available from day one